Candor is being open, honest, and frank. Candor is an important ingredient in mediation. Be candid when you have a pre-mediation call with the mediator. Be candid when weighing the strengths and weaknesses of your case. Be candid when you are exploring settlement options during the mediation. Candor is the…
Category: Early Dispute Resolution
Timing and Authenticity of an Apology in Mediation
An apology not received is no apology at all. In some mediations, an injured party may need a well-timed and authentic apology before they can move forward with conflict resolution. Timing and authenticity are the keys to an effective apology. Let me illustrate with two examples. I mediated a dispute…
Preventive Mediation or a Healthy Alternative
How many times in the past month have you swallowed your anger, frustration or disappointment to avoid conflict? Or allowed the status quo to remain because there is no agreement on change? Or made excuses to cover mistakes or lapses, rather than address the underlying issue? And how often has…